Introduction

This Privacy Policy describes how K2 Fire and Security (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you use our website (the “Website”). It also describes the choices you have associated with your personal information and how you can contact us.

Information We Collect

We collect several different types of information for various purposes to improve our services to you.

• Personal Information: We may collect personal information, such as your name, email address, phone number, and postal address, when you:
  • Fill out a contact form on the Website.
  • Request a quote or service from us.
  • Sign up for our newsletter or mailing list.

• Usage Data: We may also collect usage data, such as the pages you visit on the Website, the time you spend on those pages, and the links you click.

Use of Your Information

We use the information we collect for various purposes, including:

• To provide and maintain the Website.

• To respond to your inquiries and requests.

• To send you information about our services, including quotes and promotional materials.

• To improve the Website and our services.

• To comply with legal and regulatory obligations.

Sharing Your Information

We may share your information with third-party vendors who provide services to us, such as website hosting and email marketing. We will only share your information with these vendors to the extent necessary for them to perform their services.

We will not share your information with any third parties for their own marketing purposes without your consent.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Choices

You have several choices regarding your personal information:

• You can opt out of receiving marketing emails from us by clicking the “unsubscribe” link in any marketing email we send you.

• You can request to access, update, or delete your personal information by contacting us using the contact information provided below.

Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is completely secure. Therefore, we cannot guarantee the absolute security of your information.

Children’s Privacy

Our Website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us. We will take steps to remove the information from our systems.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Website. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email at office@k2fireandsecurity.co.uk